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Latest Post

Google Just Changed the Rules on GBP Posts. Is Your Practice at Risk?

Google's automated systems have gotten stricter, and promotional GBP posts are now a liability. Here's what changed, why it matters, and what to do instead. If you've been using Google Business Profile (GBP) posts to promote special offers, new patient events, or seasonal deals, it's time to pause that strategy. Our team has been closely monitoring […]

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dandenong

Marcus Biggs

18 September 2019

How To Brand Your Dental Practice

As a dentist, you view yourself as a “dental practice.” You practice the art of medicine, serving people to keep their mouths healthy and smiles bright. You don’t refer to those you serve as “customers” or “clients.” They’re patients. However, the reality is you are a small business that has the same demands as an […]

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tech-savvy-office

Marcus Biggs

9 August 2019

A Picture is Worth a Thousand Words

For years we’ve been urging clients to invest in great photography, especially of the doctor and the team. It adds authenticity to your site, telling patients, “I’m real and you can trust me.” Sure, potential new patients aren’t arriving on your website actively looking for photos of you. But a picture speaks a thousand words […]

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survey

Marcus Biggs

17 July 2019

Consistent NAP-ping is Critical

It’s not rocket science. For potential patients to both find and reach you, your contact details must be accurate. But when it comes to the Internet, it’s more than just accuracy. Google is the number-one source of new patients. And in Google’s mind, accurate contact details on your website isn’t enough. It wants consistency across […]

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woman-on-laptop

Marcus Biggs

3 July 2019

Content is Still King

Google continues to refine its search algorithm in an attempt to deliver the most relevant results to its customers. Such measures force you to refine your methods when attracting prospective patients from the platform. Over the years, search algorithms have left many webmasters in SEO peril. It started with penalizing keyword abuse, where website owners […]

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karyn

Marcus Biggs

21 June 2019

Employee Spotlight: Karyn Lanthois

The fun, ambitious team at Smile Marketing brings the company to life. In this week’s Digital Marketing Minute, we’re spotlighting Karyn Lanthois, one of our expert Digital Marketing Specialists. Get to know a little about Karyn… What led you to Smile Marketing? After a decade of freelancing as a website designer and providing digital marketing […]

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Email Marketing Templates

Marcus Biggs

22 May 2019

Do Patients Engage with Your Emails?

  It’s frustrating when people don’t engage with your marketing activities. You write up an article, post on social media, or send out an email campaign – and nothing comes from it. There could be several culprits. Your messaging is off, you’re using the wrong channel, or maybe you’re not following best practices. This is […]

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