Announcement: New Live Chat Feature

Marcus Biggs

By Marcus Biggs

Published June 3, 2016
Updated February 15, 2024

We enjoy managing all aspects of our clients’ websites, but we have many DIY clients who enjoy updating their sites themselves.

When you have a question or need some help, we want to be right there with you to get it resolved. That’s why we are now offering clients the new Live Chat feature. Here are a few things you can get out of the Live Chat service:

  • Chat with support team members to answer questions about your site
  • Learn step-by-step how to add new patients as subscribers
  • Get coaching on how to add, edit, and delete website content

When you login to your dashboard between the hours of 9:30am – 4:30pm EST/AET, you’ll now see a chat box that says, “We’re Online.” Simply type your question into the dialogue box and a support team member will respond promptly.

New chat feature

We look forward to chatting with you!