Heather DeMalio
IT & Information Systems

What led you to Smile Marketing?
After the birth of Daughter #1, I left a career as a manager of a real estate title business. Due to continual prodding I went to work part-time in my husband’s chiropractic practice handling the administrative end of things. If anyone has worked with their spouse they will know it’s not always the easiest of feats and for the sake of all that is good I needed to find a new career.

My husband, Mark, had signed up with Perfect Patients (our sister company) back 2005. With being a client, he received an email that they were looking for Account Managers. He leaned over to me from his matching Lazy-Boy recliner and said ‘I think I found something you might be interested in’. He forwarded me the email. I applied, had a Skype call with a gentleman, Steve Anson, who had a ‘real’ Australian accent. A few weeks after that call I found myself on an airplane bound for Colorado to a meet with the co-founder of Perfect Patients, Bill Esteb. I, along with another new hire, had a day of giving us the lay of the land, lunch with Bill & Marilyn at a quaint Mexican restaurant, hopped back on an airplane. It was a 48 hour whirlwind filled with promise as the company was in the early stages. It has been an amazing 17 year journey, company wise and personally.

What do you love most about your job?
Finding answers to issues, streamlining processes, and hopefully alleviating the apprehensiveness of the technology and compliance side of our company.

What do you like to do in your spare time?
When I am not at work you can find me out in our country barn. The Barn is place of peace where you can decompress. I enjoy woodworking, refinishing furniture, welding, riding 4-wheelers and simply enjoying the time away from technology. I also share a passion for motorcycles and on any given sunny day I will partaking in a little wind therapy.

What might people be surprised to find out about you?
Fun fact: I learned to read at the age of 3 and I am ambidextrous.