Service Plan Terms of Service

Service Plan Terms of Service

Smile Marketing Terms of Service – Essential Plan

Smile Marketing Terms of Service – Essential Plan

Your first monthly service fee will be due 60 days from the date of this agreement or when your site launches, whichever comes first. After the initial 12-month term, this agreement will automatically renew on a month-to-month basis until terminated by either party with 30-days written notice.

1. Website Development

  1. Website Production Specialist. An  experienced Smile Marketing Website Production Specialist will guide  you and your team through the process to design, develop and launch your  Smile Marketing website.
  2. Content Interview.  Your Website Production Specialist will establish a mutually convenient  time to conduct and record a telephone interview with you and/or your  team. The results of this interview will guide our writing team to  create essential website content including: homepage content,  practitioner bio/s, about us, contact us and other new patient  converting content.
  3. Website Design.  Your Website Production Specialist will coordinate your design brief  and direct our graphics team to create your site design. You agree to  supply essential visual materials such as your practice logo and  photographs of you, your team and your practice in a timely manner. We  will provide access for you to review and approve your website before  publishing it to the Internet.
  4. Search Engine Optimization “SEO”.  Your Website Production Specialist and/or our SEO team will liaise with  you to determine the patient drawing area of your practice and optimize  your site for the major search engines in order to generate quality website traffic.
  5. Exclusive Directories. Your Website Production Specialist will list your practice and one dentist on SmileGuide.com.
  6. Patient Database.  Your Website Production Specialist will coordinate with you a one-time  import of your existing patient database as subscribers of your website.
  7. Internal Marketing Campaigns. We will send your monthly practice newsletter, blog post  notifications, practice announcements, birthday and seasonal greetings.  Patients may unsubscribe from receiving these communications if they  wish.

2. Website Management

  1. Content Management Console. We will provide log in credentials to our content management console where you and other authorized team members may:
    • View a dashboard showing the key metrics and performance of your website.
    • Add, edit or delete website pages, blog posts and office hours.
    • Compose and send your own broadcast emails to all or selected lists of website subscribers.
    • Internal Marketing Campaigns. Add new patients as website subscribers to receive; your first-visit  practice survey, monthly practice newsletter, blog post notifications,  e-Learning curriculum, practice announcements, birthday and seasonal  greetings. Patients may unsubscribe from receiving these communications  if they wish. Download a printable version of your monthly practice  newsletter for distribution to patients who are not website subscribers.  Preview the monthly newsletter and weekly blog posts we create on your  behalf prior to publishing them to your website.
  2. Website Updates. Our Support Team will add, edit or delete pages or posts on your website as requested by you or your team..

3. General Terms

  1. Information  you provide Smile Marketing is treated as confidential in accordance  with relevant patient privacy statutes for your jurisdiction and our  privacy policy published here: www.smilemarketing.com/privacy
  2. You  certify that you have the rights, permissions and releases to post  text, images or video content that you self-publish or supply to Smile  Marketing for publishing.
  3. You verify that as part of  your practice privacy policy, patient contact via email is an extension  of your privileged doctor/patient relationship.
  4. You agree that Smile Marketing may give public notice of its design and/or hosting of your website.
  5. You certify that you have reviewed the stock Smile Marketing content which can be seen here (https://demo1.smilemarketing.com),  verify its accuracy and assume all responsibility for any consequences  resulting from its publication on your website. You agree to preview all  new website content supplied by Smile Marketing in a timely manner.
  6. You  acknowledge that all Smile Marketing supplied text, images and software  is copyrighted by the respective copyright holders listed at: www.smilemarketing.com/copyright.  You may not reproduce or create derivative works from our content for  use in any media, now or in the future, without the express, written  permission of Smile Marketing.
  7. You agree to comply with  our acceptable use guidelines, which we may change from time to time.  We reserve the right to discontinue service due to, but not limited to:  publishing private, illegal, defamatory, obscene, slanderous or  inappropriate materials, fraud, copyright infringement, non-payment of  service, abandonment or non-responsiveness or, abusive use of website  resources or email services.
  8. All website-generated  patient emails will be CAN-SPAM compliant, containing a provision for  each patient to unsubscribe from receiving future communications.
  9. Neither  party will be liable for its inability to abide by these terms, or for  any interruption in the service due to weather, disaster, terrorism,  Internet access, routine server maintenance or acts of God.
  10. Smile  Marketing reserves the right to change the terms of this agreement by  submitting such changes in writing within 30 days prior to the  expiration of this agreement.

A detailed list of features of our Essential Plan/s is described here: www.smilemarketing.com/plan


Smile Marketing Terms of Service – Premium Plan

Smile Marketing Terms of Service – Premium Service Plan

Your first monthly service fee will be due 60 days from the date of this  agreement or when your site launches, whichever comes first. After the  initial 12-month term, this agreement will automatically renew on a  month-to-month basis until terminated by either party with 30-days  written notice.

1. Website Development

  1. Digital Marketing Specialist.  An experienced Digital Marketing Specialist will guide you and your team through the process to design, develop and launch your Smile Marketing website.
  2. Content Interview.  As part of the development phase of your Smile Marketing website, your Digital Marketing Specialist will establish a mutually convenient time to conduct and record a telephone interview with you and/or your team. The results of this interview will guide our writing team to create essential website content including: homepage content, practitioner bio/s, about us, contact us and other new patient converting content from the interview.
  3. Professional Photography.Your Digital Marketing Specialist will coordinate the scheduling of your  practice photography session with our photography partner/s. You agree  to review all guidelines and information provided to prepare you and  your team for a successful photography session.
  4. Website Design.  Your Digital Marketing Specialist will coordinate your design brief and  direct our graphics team to create your site design. We will provide  access for you to review and approve your website before publishing it  to the Internet. To keep your website up-to-date, you are entitled to a  complimentary website redesign every three years.
  5. Search Engine Optimization “SEO”.  Your Digital Marketing Specialist and/or our SEO team will liaise with you to determine the patient drawing area of your practice and optimize your site for the major search engines and essential directories in order to generate quality website traffic.
  6. Social Media Integration. Your Digital Marketing Specialist will create, brand and optimize your practice for Facebook, Instagram and Twitter.
  7. Exclusive Directories. Your Digital Marketing Specialist will list your practice and one dentist on SmileGuide.com.
  8. Patient Database.  Your Digital Marketing Specialist will coordinate with you a one-time  import of your existing patient database as subscribers of your website to receive; your monthly practice newsletter, blog post notifications, practice announcements, birthday and seasonal greetings. Patients may unsubscribe from receiving these communications if they wish.

2. Website Management

  1. Content Management Console. Your Digital Marketing Specialist will provide log in credentials to our content management console where you and other authorized team members may:
    • View a dashboard showing the key metrics and performance of your website.
    • Add new patients as website subscribers to receive; your first-visit practice survey, monthly practice newsletter, blog post notifications, e-Learning curriculum, practice announcements, birthday and seasonal greetings. New patients may unsubscribe from receiving these communications if they wish.
    • Add, edit or delete website pages, blog posts and office hours.
    • Compose and send your own broadcast emails to all or selected lists of website subscribers.
    • Download a printable version of your monthly practice newsletter for distribution to patients who are not website subscribers.
    • Preview the monthly newsletter and weekly blog posts we create on your behalf prior to publishing them to your website.
  2. Website Updates. Your Digital Marketing Specialist will add, edit or delete pages or posts on your website as requested by you or your team.
  3. Social Media posts. Your Digital Marketing Specialist will make posts to Facebook and Twitter based on the bi/weekly blog posts we make on your behalf.
  4. Website Performance. Your Digital Marketing Specialist will use reporting, analytics and other digital technology to monitor website performance and make ongoing enhancements to maximize its new patient results.

3. General Terms

  1. Information  you provide Smile Marketing is treated as confidential in accordance with relevant patient privacy statutes for your jurisdiction and our privacy policy published here: www.smilemarketing.com/privacy
  2. You certify that you have the rights, permissions and releases to post text, images or video content that you self-publish or supply to Smile Marketing for publishing.
  3. You verify that as part of your practice privacy policy, patient contact via email is an extension of your privileged doctor/patient relationship.
  4. You agree that Smile Marketing may give public notice of its design and/or hosting of your website.
  5. You certify that you have reviewed the stock Smile Marketing content which can be seen here (https://demo1.smilemarketing.com), verify its accuracy and assume all responsibility for any consequences resulting from its publication on your website. You agree to preview all new website content supplied by Smile Marketing in a timely manner.
  6. You acknowledge that all Smile Marketing supplied text, images and software is copyrighted by the respective copyright holders listed at: www.smilemarketing.com/copyright. You may not reproduce or create derivative works from our content for use in any media, now or in the future, without the express, written permission of Smile Marketing.
  7. You agree to comply with our acceptable use guidelines, which we may change from time to time. We reserve the right to discontinue service due to, but not limited to: publishing private, illegal, defamatory, obscene, slanderous or inappropriate materials, fraud, copyright infringement, non-payment of service, abandonment or non-responsiveness or, abusive use of website resources or email services.
  8. You acknowledge that adding each new patient, regardless of its source, as a subscriber of your website, is the only way to derive full value.
  9. All website-generated patient emails will be CAN-SPAM compliant, containing  a provision for each patient to unsubscribe from receiving future communications.
  10. Neither party will be liable for its inability to abide by these terms, or for any interruption in the service due to weather, disaster, terrorism, Internet access, routine server maintenance or acts of God.
  11. Smile Marketing reserves the right to change the terms of this agreement by submitting  such changes in writing within 30 days prior to the expiration of this agreement.

A detailed list of features of our Premium Service is described here: www.smilemarketing.com/plan


Smile Marketing Terms of Service – Enterprise Plan

Smile Marketing Terms of Service – Enterprise Plan

Your first monthly service fee will be due 60 days from the date of this  agreement or when your site launches, whichever comes first. After the  initial 12-month term, this agreement will automatically renew on a  month-to-month basis until terminated by either party with 30-days  written notice.

1. Website Development

  1. Digital Marketing Specialist.  An experienced Digital Marketing Specialist will guide you and your team through the process to design, develop and launch your Smile Marketing website.
  2. Content Interview.  As part of the development phase of your Smile Marketing website, your Digital Marketing Specialist will establish a mutually convenient time to conduct and record a telephone interview with you and/or your team. The results of this interview will guide our writing team to create essential website content including: homepage content, practitioner bio/s, about us, contact us and other new patient converting content from the interview.
  3. Professional Photography.Your Digital Marketing Specialist will coordinate the scheduling of your  practice photography session with our photography partner/s. You agree  to review all guidelines and information provided to prepare you and  your team for a successful photography session.
  4. Website Design.  Your Digital Marketing Specialist will coordinate your design brief and  direct our graphics team to create your site design. We will provide  access for you to review and approve your website before publishing it  to the Internet. To keep your website up-to-date, you are entitled to a  complimentary website redesign every three years.
  5. Search Engine Optimization “SEO”.  Your Digital Marketing Specialist and/or our SEO team will liaise with you to determine the patient drawing area of your practice and optimize your site for the major search engines and essential directories in order to generate quality website traffic.
  6. Social Media Integration. Your Digital Marketing Specialist will create, brand and optimize your practice for Facebook, Instagram and Twitter.
  7. Exclusive Directories. Your Digital Marketing Specialist will list your practice and one dentist on SmileGuide.com.
  8. Patient Database.  Your Digital Marketing Specialist will coordinate with you a one-time  import of your existing patient database as subscribers of your website to receive; your monthly practice newsletter, blog post notifications, practice announcements, birthday and seasonal greetings. Patients may unsubscribe from receiving these communications if they wish.

2. Website Management

  1. Content Management Console. Your Digital Marketing Specialist will provide log in credentials to our content management console where you and other authorized team members may:
    • View a dashboard showing the key metrics and performance of your website.
    • Add new patients as website subscribers to receive; your first-visit practice survey, monthly practice newsletter, blog post notifications, e-Learning curriculum, practice announcements, birthday and seasonal greetings. New patients may unsubscribe from receiving these communications if they wish.
    • Add, edit or delete website pages, blog posts and office hours.
    • Compose and send your own broadcast emails to all or selected lists of website subscribers.
    • Download a printable version of your monthly practice newsletter for distribution to patients who are not website subscribers.
    • Preview the monthly newsletter and weekly blog posts we create on your behalf prior to publishing them to your website.
  2. Website Updates. Your Digital Marketing Specialist will add, edit or delete pages or posts on your website as requested by you or your team.
  3. Social Media posts. Your Digital Marketing Specialist will make posts to Facebook and Twitter based on the bi/weekly blog posts we make on your behalf.
  4. Website Performance. Your Digital Marketing Specialist will use reporting, analytics and other digital technology to monitor website performance and make ongoing enhancements to maximize its new patient results.

3. General Terms

  1. Information  you provide Smile Marketing is treated as confidential in accordance with relevant patient privacy statutes for your jurisdiction and our privacy policy published here: www.smilemarketing.com/privacy
  2. You certify that you have the rights, permissions and releases to post text, images or video content that you self-publish or supply to Smile Marketing for publishing.
  3. You verify that as part of your practice privacy policy, patient contact via email is an extension of your privileged doctor/patient relationship.
  4. You agree that Smile Marketing may give public notice of its design and/or hosting of your website.
  5. You certify that you have reviewed the stock Smile Marketing content which can be seen here (https://demo1.smilemarketing.com), verify its accuracy and assume all responsibility for any consequences resulting from its publication on your website. You agree to preview all new website content supplied by Smile Marketing in a timely manner.
  6. You acknowledge that all Smile Marketing supplied text, images and software is copyrighted by the respective copyright holders listed at: www.smilemarketing.com/copyright. You may not reproduce or create derivative works from our content for use in any media, now or in the future, without the express, written permission of Smile Marketing.
  7. You agree to comply with our acceptable use guidelines, which we may change from time to time. We reserve the right to discontinue service due to, but not limited to: publishing private, illegal, defamatory, obscene, slanderous or inappropriate materials, fraud, copyright infringement, non-payment of service, abandonment or non-responsiveness or, abusive use of website resources or email services.
  8. You acknowledge that adding each new patient, regardless of its source, as a subscriber of your website, is the only way to derive full value.
  9. All website-generated patient emails will be CAN-SPAM compliant, containing  a provision for each patient to unsubscribe from receiving future communications.
  10. Neither party will be liable for its inability to abide by these terms, or for any interruption in the service due to weather, disaster, terrorism, Internet access, routine server maintenance or acts of God.
  11. Smile Marketing reserves the right to change the terms of this agreement by submitting  such changes in writing within 30 days prior to the expiration of this agreement.

A detailed list of features of our Enterprise Plan is described here: www.smilemarketing.com/plan


Terms of Service – U.S. Only

Smile Marketing Terms of Service – Essential Plan

Smile Marketing Terms of Service – Essential Plan (U.S. Only)

Your first monthly service fee will be due 60 days from the date of this agreement or when your site launches, whichever comes first. After the initial 12-month term, this agreement will automatically renew on a month-to-month basis until terminated by either party with 30-days written notice.

1. Website Development

  1. Website Production Specialist. An  experienced Smile Marketing Website Production Specialist will guide  you and your team through the process to design, develop and launch your  Smile Marketing website.
  2. Content Interview.  Your Website Production Specialist will establish a mutually convenient  time to conduct and record a telephone interview with you and/or your  team. The results of this interview will guide our writing team to  create essential website content including: homepage content,  practitioner bio/s, about us, contact us and other new patient  converting content.
  3. Website Design.  Your Website Production Specialist will coordinate your design brief  and direct our graphics team to create your site design. You agree to  supply essential visual materials such as your practice logo and  photographs of you, your team and your practice in a timely manner. We  will provide access for you to review and approve your website before  publishing it to the Internet.
  4. Search Engine Optimization “SEO”.  Your Website Production Specialist and/or our SEO team will liaise with  you to determine the patient drawing area of your practice and optimize  your site for the major search engines in order to generate quality website traffic.
  5. Exclusive Directories. Your Website Production Specialist will list your practice and one dentist on SmileGuide.com.
  6. Patient Database.  Your Website Production Specialist will coordinate with you a one-time  import of your existing patient database as subscribers of your website.
  7. Internal Marketing Campaigns. We will send your monthly practice newsletter, blog post  notifications, practice announcements, birthday and seasonal greetings.  Patients may unsubscribe from receiving these communications if they  wish.

2. Website Management

  1. Content Management Console. We will provide log in credentials to our content management console where you and other authorized team members may:
    • View a dashboard showing the key metrics and performance of your website.
    • Add, edit or delete website pages, blog posts and office hours.
    • Compose and send your own broadcast emails to all or selected lists of website subscribers.
    • Internal Marketing Campaigns. Add new patients as website subscribers to receive; your first-visit  practice survey, monthly practice newsletter, blog post notifications,  e-Learning curriculum, practice announcements, birthday and seasonal  greetings. Patients may unsubscribe from receiving these communications  if they wish. Download a printable version of your monthly practice  newsletter for distribution to patients who are not website subscribers.  Preview the monthly newsletter and weekly blog posts we create on your  behalf prior to publishing them to your website.
  2. Website Updates. Our Support Team will add, edit or delete pages or posts on your website as requested by you or your team..

3. General Terms

  1. Information  you provide Smile Marketing is treated as confidential in accordance  with relevant patient privacy statutes for your jurisdiction and our  privacy policy published here: www.smilemarketing.com/privacy
  2. You  certify that you have the rights, permissions and releases to post  text, images or video content that you self-publish or supply to Smile  Marketing for publishing.
  3. You verify that as part of  your practice privacy policy, patient contact via email is an extension  of your privileged doctor/patient relationship.
  4. You agree that Smile Marketing may give public notice of its design and/or hosting of your website.
  5. You certify that you have reviewed the stock Smile Marketing content which can be seen here (https://demo1.smilemarketing.com),  verify its accuracy and assume all responsibility for any consequences  resulting from its publication on your website. You agree to preview all  new website content supplied by Smile Marketing in a timely manner.
  6. You  acknowledge that all Smile Marketing supplied text, images and software  is copyrighted by the respective copyright holders listed at: www.smilemarketing.com/copyright.  You may not reproduce or create derivative works from our content for  use in any media, now or in the future, without the express, written  permission of Smile Marketing.
  7. You agree to comply with  our acceptable use guidelines, which we may change from time to time.  We reserve the right to discontinue service due to, but not limited to:  publishing private, illegal, defamatory, obscene, slanderous or  inappropriate materials, fraud, copyright infringement, non-payment of  service, abandonment or non-responsiveness or, abusive use of website  resources or email services.
  8. All website-generated  patient emails will be CAN-SPAM compliant, containing a provision for  each patient to unsubscribe from receiving future communications.
  9. Neither  party will be liable for its inability to abide by these terms, or for  any interruption in the service due to weather, disaster, terrorism,  Internet access, routine server maintenance or acts of God.
  10. Smile  Marketing reserves the right to change the terms of this agreement by  submitting such changes in writing within 30 days prior to the  expiration of this agreement.

A detailed list of features of our Essential Plan/s is described here: www.smilemarketing.com/plan


Smile Marketing Terms of Service – Premium Service Plan

Smile Marketing Terms of Service – Premium Service Plan (U.S. Only)

Your first monthly service fee will be due 60 days from the date of this  agreement or when your site launches, whichever comes first. After the  initial 12-month term, this agreement will automatically renew on a  month-to-month basis until terminated by either party with 30-days  written notice.

1. Website Development

  1. Digital Marketing Specialist.  An experienced Digital Marketing Specialist will guide you and your team through the process to design, develop and launch your Smile Marketing website.
  2. Content Interview.  As part of the development phase of your Smile Marketing website, your Digital Marketing Specialist will establish a mutually convenient time to conduct and record a telephone interview with you and/or your team. The results of this interview will guide our writing team to create essential website content including: homepage content, practitioner bio/s, about us, contact us and other new patient converting content from the interview.
  3. Professional Photography.Your Digital Marketing Specialist will coordinate the scheduling of your  practice photography session with our photography partner/s. You agree  to review all guidelines and information provided to prepare you and  your team for a successful photography session.
  4. Website Design.  Your Digital Marketing Specialist will coordinate your design brief and  direct our graphics team to create your site design. We will provide  access for you to review and approve your website before publishing it  to the Internet. To keep your website up-to-date, you are entitled to a  complimentary website redesign every three years.
  5. Search Engine Optimization “SEO”.  Your Digital Marketing Specialist and/or our SEO team will liaise with you to determine the patient drawing area of your practice and optimize your site for the major search engines and essential directories in order to generate quality website traffic.
  6. Social Media Integration. Your Digital Marketing Specialist will create, brand and optimize your practice for Facebook, Instagram and Twitter.
  7. Exclusive Directories. Your Digital Marketing Specialist will list your practice and one dentist on SmileGuide.com.
  8. Patient Database.  Your Digital Marketing Specialist will coordinate with you a one-time  import of your existing patient database as subscribers of your website to receive; your monthly practice newsletter, blog post notifications, practice announcements, birthday and seasonal greetings. Patients may unsubscribe from receiving these communications if they wish.

2. Website Management

  1. Content Management Console. Your Digital Marketing Specialist will provide log in credentials to our content management console where you and other authorized team members may:
    • View a dashboard showing the key metrics and performance of your website.
    • Add new patients as website subscribers to receive; your first-visit practice survey, monthly practice newsletter, blog post notifications, e-Learning curriculum, practice announcements, birthday and seasonal greetings. New patients may unsubscribe from receiving these communications if they wish.
    • Add, edit or delete website pages, blog posts and office hours.
    • Compose and send your own broadcast emails to all or selected lists of website subscribers.
    • Download a printable version of your monthly practice newsletter for distribution to patients who are not website subscribers.
    • Preview the monthly newsletter and weekly blog posts we create on your behalf prior to publishing them to your website.
  2. Website Updates. Your Digital Marketing Specialist will add, edit or delete pages or posts on your website as requested by you or your team.
  3. Social Media posts. Your Digital Marketing Specialist will make posts to Facebook and Twitter based on the bi/weekly blog posts we make on your behalf.
  4. Website Performance. Your Digital Marketing Specialist will use reporting, analytics and other digital technology to monitor website performance and make ongoing enhancements to maximize its new patient results.

3. General Terms

  1. Information  you provide Smile Marketing is treated as confidential in accordance with relevant patient privacy statutes for your jurisdiction and our privacy policy published here: www.smilemarketing.com/privacy
  2. You certify that you have the rights, permissions and releases to post text, images or video content that you self-publish or supply to Smile Marketing for publishing.
  3. You verify that as part of your practice privacy policy, patient contact via email is an extension of your privileged doctor/patient relationship.
  4. You agree that Smile Marketing may give public notice of its design and/or hosting of your website.
  5. You certify that you have reviewed the stock Smile Marketing content which can be seen here (https://demo1.smilemarketing.com), verify its accuracy and assume all responsibility for any consequences resulting from its publication on your website. You agree to preview all new website content supplied by Smile Marketing in a timely manner.
  6. You acknowledge that all Smile Marketing supplied text, images and software is copyrighted by the respective copyright holders listed at: www.smilemarketing.com/copyright. You may not reproduce or create derivative works from our content for use in any media, now or in the future, without the express, written permission of Smile Marketing.
  7. You agree to comply with our acceptable use guidelines, which we may change from time to time. We reserve the right to discontinue service due to, but not limited to: publishing private, illegal, defamatory, obscene, slanderous or inappropriate materials, fraud, copyright infringement, non-payment of service, abandonment or non-responsiveness or, abusive use of website resources or email services.
  8. You acknowledge that adding each new patient, regardless of its source, as a subscriber of your website, is the only way to derive full value.
  9. All website-generated patient emails will be CAN-SPAM compliant, containing  a provision for each patient to unsubscribe from receiving future communications.
  10. Neither party will be liable for its inability to abide by these terms, or for any interruption in the service due to weather, disaster, terrorism, Internet access, routine server maintenance or acts of God.
  11. Smile Marketing reserves the right to change the terms of this agreement by submitting  such changes in writing within 30 days prior to the expiration of this agreement.

A detailed list of features of our Premium Service is described here: www.smilemarketing.com/plan