Cancellation: Exporting Your Subscriber List

Upon cancellation, please follow these directions to download your list if you wish to take it with you. As part of our cancellation process, your subscribers will be automatically deleted on your cancellation date.


  • Log into your Dashboard
  • Go to the ‘Subscribers’ tab
  • Click on ‘View All’
  • Scroll to the bottom of the page
  • On the bottom left you will see the ‘Export’ button
  • Click the ‘Export’ button and your list will be downloaded to your computer in an excel file.
If you require help logging into your dashboard, please contact your Digital Marketing Specialist or email the Client Support Team at support@smilemarketing.com.