Webmail FAQ'sHow Do I Setup an Email Address for a New Staff Member?
To setup a new Smile Marketing hosted email address, please contact your Website Success Manager (Premiums only) or email@example.com to submit your request.
Our team will setup the new email address for you and then provide you with all the details.
Forgot your password? Click here and then click on Forgot Password and follow the instructions.
Still need help? Contact your Website Success Manager (Premiums only) or firstname.lastname@example.org to request your Perfect Patients hosted email password be reset.
Traveling or need to check your email from the web? Use Webmail to easily access your email accounts hosted by Smile Marketing.
To change your Smile Marketing hosted email password, log in to Webmail, then follow the directions below to set the password to your personal preference.
- Click Settings in the upper right corner
- Select Change Password
- Enter your Current Password
- Enter the New Password of your choice. The new password must follow the perimeters below.
At least 8 characters long
At least 3 of the following:
one lowercase letter
one uppercase letter
one non-alphanumeric (!, $, #, %, space, etc)
- Re-enter the New Password to confirm
- Click Save
Once you log into your webmail account, purge or delete email from the following folders:
Once these three folders have been cleared of old emails, you can then Purge Your Trash.
Note: If you right click on any of these folders from within Webmail, you will see a purge option. When you purge these folders, the emails will be deleted permanently. Please make sure you back up any emails you wish to save into a folder/print out what you need if you intend to save it.
Still have questions? Don’t hesitate to call or contact us at email@example.com.
We look forward to hearing from you!