Support: Cancellation | Domain Hosted Emails

Domain Hosted Emails

Before Cancelling: Download All Emails

If you currently have email accounts hosted by Smile Marketing, please make sure that you download all emails to an email client of your choice (Outlook, MacMail, Gmail) before we proceed with cancellation.

Then make arrangements with your new host to create the same email accounts for you, so you don't lose anything moving forward.

Once the domain settings are updated to reflect your new website, the email accounts created by Smile Marketing will no longer work.


New Host Uses Rackspace?
If your new host is going to be hosting your emails at Rackspace, we will be happy to provide you with a transfer link so your new host can simply transfer email accounts upon cancellation.